{"id":250,"date":"2022-07-25T07:21:38","date_gmt":"2022-07-25T07:21:38","guid":{"rendered":"https:\/\/truximainfo.ca\/?page_id=250"},"modified":"2022-08-16T13:54:57","modified_gmt":"2022-08-16T13:54:57","slug":"terms-and-condition","status":"publish","type":"page","link":"https:\/\/truximainfo.ca\/fr\/terms-and-condition\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"250\" class=\"elementor elementor-250\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6396ef41 elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"6396ef41\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6132abea\" data-id=\"6132abea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-656e2e04 elementor-widget elementor-widget-heading\" data-id=\"656e2e04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions g\u00e9n\u00e9rales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-77de61cd elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"77de61cd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6880bdf0\" data-id=\"6880bdf0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7589a6c7 elementor-widget elementor-widget-text-editor\" data-id=\"7589a6c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Je consens \u00e0 ce que Teva communique avec moi par courriel pour me transmettre des renseignements relatifs \u00e0 ses services, ainsi que de l\u2019information sur les produits et services de Teva (y compris des documents promotionnels), dans le respect de son <a class=\"anchor-tag-cls\" href=\"https:\/\/truximainfo.ca\/fr\/privacy-policy\/\">D\u00e9claration de confidentialit\u00e9<\/a>. Je comprends que mon consentement est donn\u00e9 de fa\u00e7on volontaire et qu\u2019il m\u2019est possible de le retirer en tout temps.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ace0e73 elementor-widget elementor-widget-heading\" data-id=\"6ace0e73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Prix<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f4e9673 elementor-widget elementor-widget-text-editor\" data-id=\"5f4e9673\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tTeva se r\u00e9serve le droit, sans pr\u00e9avis, d\u2019apporter des changements \u00e0 ses conditions et \u00e0 ses prix, \u00e0 moins d\u2019avis contraire.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db75956 elementor-widget elementor-widget-text-editor\" data-id=\"db75956\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLes taxes applicables sont ajout\u00e9es aux factures, comme pr\u00e9vu par la loi. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77a2b03 elementor-widget elementor-widget-text-editor\" data-id=\"77a2b03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les prix indiqu\u00e9s sur la facture sont ceux en vigueur au moment de la r\u00e9ception des commandes.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df6a409 elementor-widget elementor-widget-heading\" data-id=\"df6a409\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Paiement et conditions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a42987b elementor-widget elementor-widget-text-editor\" data-id=\"a42987b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00c0 moins d\u2019indication contraire, les conditions de paiement des factures pour les m\u00e9dicaments g\u00e9n\u00e9riques sont de 2\u00a0%, 30\u00a0jours; les produits avec mention de la marque doivent \u00eatre pay\u00e9s en 90 ou 30\u00a0jours, \u00e0 moins d\u2019avis contraire.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3461778 elementor-widget elementor-widget-text-editor\" data-id=\"3461778\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les paiements de factures peuvent \u00eatre effectu\u00e9s :\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1d4305 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b1d4305\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Par voie \u00e9lectronique : au compte de Teva, chez TD Canada Trust<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Par transfert de fonds \u00e9lectroniques \u00e0 l\u2019adresse : <a class=\"anchor-tag-cls\" href=\"mailto:EFT.PaymentCentre@tevacanada.com\">EFT.PaymentCentre@tevacanada.com<\/a><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Par ch\u00e8que : C. P. 46288, Station A, Toronto, ON M5W 4K9<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31e5ae6 elementor-widget elementor-widget-heading\" data-id=\"31e5ae6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Montant minimum des commandes et transport<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46ef32e elementor-widget elementor-widget-text-editor\" data-id=\"46ef32e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Toutes les commandes directes doivent \u00eatre d\u2019un minimum de 500\u00a0$ (avant les taxes).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d27fd79 elementor-widget elementor-widget-text-editor\" data-id=\"d27fd79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les frais de transport sont pr\u00e9pay\u00e9s par Teva, qui fera appel au transporteur et \u00e0 la m\u00e9thode de livraison de son choix pour assurer le transport le moins co\u00fbteux et le plus rapide possible.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c38ad7 elementor-widget elementor-widget-heading\" data-id=\"9c38ad7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">R\u00e9clamations et retours<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8439f9 elementor-widget elementor-widget-text-editor\" data-id=\"e8439f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tous les produits retourn\u00e9s en \u00e9change d\u2019un cr\u00e9dit doivent \u00eatre pr\u00e9approuv\u00e9s au moyen d\u2019une autorisation de retour de marchandise \u00e9mise par Teva Canada, \u00e0 sa seule discr\u00e9tion. Les d\u00e9tails de la livraison et des produits (nom du produit, quantit\u00e9, num\u00e9ro du lot et date d\u2019expiration) doivent figurer clairement sur la demande de retour.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d3d6a3 elementor-widget elementor-widget-heading\" data-id=\"0d3d6a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Marchandise perdue ou endommag\u00e9e lors du transport<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58c4a7d elementor-widget elementor-widget-text-editor\" data-id=\"58c4a7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les demandes concernant des produits endommag\u00e9s ou manquants dans une livraison pr\u00e9pay\u00e9e par Teva Canada doivent \u00eatre pr\u00e9sent\u00e9es \u00e0 un repr\u00e9sentant du service \u00e0 la client\u00e8le de Teva Canada dans les 30 jours suivant la r\u00e9ception de la livraison.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6660189 elementor-widget elementor-widget-text-editor\" data-id=\"6660189\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un produit retourn\u00e9 ne sera pas accept\u00e9 s\u2019il a \u00e9t\u00e9 entrepos\u00e9 dans des conditions inad\u00e9quates, s\u2019il a \u00e9t\u00e9 expos\u00e9 au feu ou \u00e0 la fum\u00e9e, ou s\u2019il a fait l\u2019objet d\u2019une vente au rabais ou d\u2019une vente de faillite.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-488db1e elementor-widget elementor-widget-heading\" data-id=\"488db1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Produits p\u00e9rim\u00e9s<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8bf4fc elementor-widget elementor-widget-text-editor\" data-id=\"c8bf4fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les produits p\u00e9rim\u00e9s ou bient\u00f4t p\u00e9rim\u00e9s peuvent \u00eatre \u00e9chang\u00e9s contre un cr\u00e9dit ou remplac\u00e9s dans les cas suivants :\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-024a46c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"024a46c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">La date de p\u00e9remption du produit doit avoir moins de 3 mois d\u2019\u00e9cart avec la date actuelle, et ne pas \u00eatre pass\u00e9e depuis plus de 12 mois.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Les contenants des produits doivent \u00eatre remplis au moins au quart.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-35504446\" data-id=\"35504446\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77ff9b0 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"77ff9b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Si la r\u00e9clamation d\u2019une pharmacie de d\u00e9tail est \u00e9valu\u00e9e \u00e0 2 000 $ et plus, les produits doivent \u00eatre retourn\u00e9s \u00e0 Teva, accompagn\u00e9s d\u2019une autorisation de retour de marchandise obtenue aupr\u00e8s d\u2019un repr\u00e9sentant du service \u00e0 la client\u00e8le.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Les r\u00e9clamations concernant des produits p\u00e9rim\u00e9s doivent \u00eatre accompagn\u00e9es d\u2019une liste d\u00e9taill\u00e9e indiquant les noms des produits, les num\u00e9ros des lots et les dates de p\u00e9remption.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e8ac7c elementor-widget elementor-widget-heading\" data-id=\"3e8ac7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Retours de narcotiques et de substances contr\u00f4l\u00e9es<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4390e63 elementor-widget elementor-widget-text-editor\" data-id=\"4390e63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les narcotiques et les substances contr\u00f4l\u00e9es doivent \u00eatre approuv\u00e9s par Teva Canada et doivent faire l\u2019objet d\u2019une autorisation \u00e9crite comportant une cha\u00eene de signatures de la part de Teva QPIC avant le retour.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-937a2b3 elementor-widget elementor-widget-heading\" data-id=\"937a2b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cr\u00e9dits<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8e5c34 elementor-widget elementor-widget-text-editor\" data-id=\"a8e5c34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les cr\u00e9dits sont bas\u00e9s sur le prix le moins \u00e9lev\u00e9 entre celui de l\u2019achat d\u2019origine et le prix actuel, et sont sujets \u00e0 des ajustements dans le cas d\u2019une indemnisation professionnelle, d\u2019un rabais ou de tout autre condition commerciale courante.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a8fed0 elementor-widget elementor-widget-text-editor\" data-id=\"7a8fed0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aucun cr\u00e9dit n\u2019est \u00e9mis s\u2019il a \u00e9t\u00e9 pr\u00e9cis\u00e9, au moment de la vente du produit, qu\u2019il ne pourrait \u00eatre retourn\u00e9.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af6dd7d elementor-widget elementor-widget-heading\" data-id=\"af6dd7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Commandes en retard<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dd9d4e elementor-widget elementor-widget-text-editor\" data-id=\"6dd9d4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les commandes en en retard restent ouvertes au maximum 60 jours \u00e0 partir de la date de la commande, \u00e0 moins d\u2019indication contraire.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13652f7 elementor-widget elementor-widget-heading\" data-id=\"13652f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Rappels<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5c8f50 elementor-widget elementor-widget-text-editor\" data-id=\"c5c8f50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les renseignements sur les rappels sont communiqu\u00e9s en d\u00e9tail \u00e0 tous les clients touch\u00e9s. Les questions et les pr\u00e9occupations concernant un rappel peuvent \u00eatre adress\u00e9es \u00e0 notre \u00e9quipe du service \u00e0 la client\u00e8le.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fdeaaa elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2fdeaaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Le produit rappel\u00e9 doit \u00eatre retourn\u00e9 au point d\u2019achat.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Teva n\u2019\u00e9met de cr\u00e9dits que pour les achats directs.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-daff463 elementor-widget elementor-widget-heading\" data-id=\"daff463\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Plaintes relatives \u00e0 la qualit\u00e9<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7647898 elementor-widget elementor-widget-text-editor\" data-id=\"7647898\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tout effet ind\u00e9sirable doit \u00eatre rapport\u00e9 \u00e0 Teva Canada dans les 24 heures suivant son apparition, en communiquant directement avec le service \u00e0 la client\u00e8le ou en envoyant un courriel \u00e0 l\u2019une des adresses suivantes :\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7713bd2 elementor-widget elementor-widget-text-editor\" data-id=\"7713bd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a class=\"anchor-tag-cls\" href=\"mailto:PhV@tevacanada.com\">PhV@tevacanada.com<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ac10ca elementor-widget elementor-widget-text-editor\" data-id=\"9ac10ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a class=\"anchor-tag-cls\" href=\"mailto:Product.Qualitycomplaints@tevacanada.com\">Product.Qualitycomplaints@tevacanada.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cb27ac elementor-widget elementor-widget-text-editor\" data-id=\"4cb27ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00c0 la r\u00e9ception du signalement, les effets ind\u00e9sirables sont document\u00e9s et \u00e9valu\u00e9s par le service de pharmacovigilance de Teva afin de rep\u00e9rer toute urgence en mati\u00e8re d\u2019innocuit\u00e9.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-539f997 elementor-widget elementor-widget-heading\" data-id=\"539f997\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Responsabilit\u00e9<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13cc07c elementor-widget elementor-widget-text-editor\" data-id=\"13cc07c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Teva Canada ne peut \u00eatre tenu responsable de l\u2019impossibilit\u00e9 d\u2019honorer un contrat ou de fournir un produit si les raisons d\u2019une telle situation \u00e9chappent \u00e0 son contr\u00f4le, ce qui comprend, sans s\u2019y limiter, les incendies, les interruptions de transport, les accidents in\u00e9vitables ou les cas de force majeure.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddae8bf elementor-widget elementor-widget-heading\" data-id=\"ddae8bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Coordonn\u00e9es du service \u00e0 la client\u00e8le<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1549a08 elementor-widget elementor-widget-text-editor\" data-id=\"1549a08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tT\u00e9l\u00e9phone : <a style=\"color: #f08931; font-weight: bold;\" href=\"tel:18002684129\">1-800-268-4129<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a1b73e elementor-widget elementor-widget-text-editor\" data-id=\"8a1b73e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tT\u00e9l\u00e9copieur : <a style=\"color: #f08931; font-weight: bold;\" href=\"tel:18003874733\">1-800-387-4733<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66df54a elementor-widget elementor-widget-text-editor\" data-id=\"66df54a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tCourriel : <a class=\"anchor-tag-cls\" href=\"mailto:customer.service@tevacanada.com\"> customer.service@tevacanada.com<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conditions g\u00e9n\u00e9rales Je consens \u00e0 ce que Teva communique avec moi par courriel pour me transmettre des renseignements relatifs \u00e0 ses services, ainsi que de l\u2019information sur les produits et services de Teva (y compris des documents promotionnels), dans le respect de son D\u00e9claration de confidentialit\u00e9. Je comprends que mon consentement est donn\u00e9 de fa\u00e7on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-250","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions g\u00e9n\u00e9rales - Truxima<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/truximainfo.ca\/fr\/terms-and-condition\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions g\u00e9n\u00e9rales - Truxima\" \/>\n<meta property=\"og:description\" content=\"Conditions g\u00e9n\u00e9rales Je consens \u00e0 ce que Teva communique avec moi par courriel pour me transmettre des renseignements relatifs \u00e0 ses services, ainsi que de l\u2019information sur les produits et services de Teva (y compris des documents promotionnels), dans le respect de son D\u00e9claration de confidentialit\u00e9. 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